> ## Documentation Index
> Fetch the complete documentation index at: https://wb-21fd5541-wbdocs-1882.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# API error code 500 - The server had an error while processing your request

A 500 error with the message "The server had an error while processing your request" indicates an internal server error on the W\&B Inference side.

## Why this happens

Internal server errors are typically transient issues caused by temporary problems on the server side. These are not caused by your request or configuration.

## What you can do

1. **Retry after a brief wait**
   * Wait a few seconds and retry your request
   * Use exponential backoff for automated retries

2. **Contact support if it persists**
   * If you continue to see 500 errors after multiple retries, contact [W\&B support](mailto:support@wandb.com) with details about your request

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<Badge stroke shape="pill" color="orange" size="md">[Server Errors](/support/inference/tags/server-errors)</Badge>