> ## Documentation Index
> Fetch the complete documentation index at: https://wb-21fd5541-wbdocs-1882.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# API error code 403 - Country, region, or territory not supported

A 403 error with the message "Country, region, or territory not supported" means you're accessing W\&B Inference from an unsupported location.

## Why this happens

W\&B Inference has geographic restrictions due to compliance and regulatory requirements. The service is only accessible from supported geographic locations.

## What you can do

1. **Check the geographic restrictions**
   * Review the [geographic restrictions](/inference/usage-limits/#geographic-restrictions) for the current list of supported locations

2. **Use from a supported location**
   * Access the service when in a supported country or region
   * Consider using your organization's resources in supported locations

3. **Contact your account team**
   * Enterprise customers can discuss options with their account executive
   * Some organizations may have special arrangements

## Error details

When you see this error:

```
{
  "error": {
    "code": 403,
    "message": "Country, region, or territory not supported"
  }
}
```

This is determined by your IP address location at the time of the API request.

***

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